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Money Back Guarantee

At Whattsupps.com.au, we strive to provide our customers with the highest quality and widest range of supplements from the industry leading and reputable brands/manufacturers at cost-effective prices delivered to your satisfaction.

At Whattsupps, we are in the business to build long-term and trust-based relationship with our customers, not just our financial bottom-line, and so, we make sure that we deliver the best in service and products, each and every time.

To show our confidence in the products we bring to you and the services we offer, we don’t shy away from offering customers a money back guarantee, If for any of the reasons listed below you’re not happy or fully satisfied, you have the right to demand a refund and we, at Whattsupps will make sure that your money is refunded as per the guarantee.

  1. In case you receive incorrect order or damaged goods, please contact our staff via email or call within 24 hours to ensure we resolve your issue ASAP. After confirming your claim, we will re-send you the correct items or a new product in case you receive damaged items. However, if you want a refund, we will most certainly facilitate you with it by crediting the relevant invoice right away and appropriately. (terms and conditions apply)
  2. Should you be unhappy with the products you have bought from Whattsupps, please reach out to us immediately without any delay via call or email. Accordingly, we will advise you to return the product with the invoice within seven days from the order delivery. Once we receive the goods, we will issue you a full-refund for the product purchase price. However, please note this will minus transport related additional cost.

Whattsupps is a customer-focused company, committed to provide customers with the best online shopping experience possible.

Shop with Whattsupps.com.au with confidence!